Policies

 

In-stock items: 
Once you have received your parcel, you have 15 days to return it. The return shipping costs are on a customer side. The product must be in perfect condition with its original labels and tags.

Made- to order items:
We don’t accept the size-change returns for made-to-order items that were produced to your dimensions. Please be attentive and clear when sending the measurements before your order.

If you have used a purchased product in a regular manner and have maintained our care instructions, but it still develops a defect, which can be associated with faulty manufacturing, you can submit a return application via hi@dottaproject.com

Vintage items:
Vintage items may have signs of minor wear and tear cased by material aging or repairs. Returns on such items are not accepted. Feel free to contact us with any related questions before a purchase.